?

Log in

No account? Create an account
Aerden
aerden
.::.::...... ..

May 2018
    1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30 31

Aerden [userpic]
Forum Frustration

This is just me venting. But if you like Star Trek simming, read on! :)

I have spent since Thursday evening trying to construct a message board for my Star Trek RPG site at Freewebs.

Freewebs gives webmasters the ability to create a message board for their sites using Freewebs' bulletin board tool, but that tool only allows you to enter 2000 characters per post. My sim uses a narrative posting format, and in the first message I attempted to post, I discovered that 2000 characters isn't nearly enough. That just barely whets my writing appetite. I decided that I needed to look elsewhere for a message board tool.

On Thursday, I went to a place called Informe.com, which I figured, since it is featured on the PHPbb website, must be a really good place to create a message board. So I created one...and discovered that I got a 'Webpage not found' error when I clicked on the link I was told to go to.

So I visited Informe's support forum and discovered that I was not the only person experiencing this problem. I read a message from the support team stating that message board activation would require 24 hours so the company's DNS servers could update.

I found that more than a bit odd, as there are plenty of places which can generate a board for you instantaneously, but I figured I'd give them the benefit of the doubt, so I left it alone and waited until Saturday morning.

As I had half-suspected, still no forum at 10am on Saturday. So I wrote the Informe folks a letter inquiring when their DNS servers would be updated. Today, I found a reply stating that they had repaired the problem, and when I checked, my message board was there and looking quite nice.

However, I can't log in as the administrator. And, upon viewing the messages in the support forum, I see that several other people can't, either.

I am not very impressed with these folks at the moment, though they did at least get their DNS thing working. I suspect, once I get the forum set up, things will be fine, but all of these problems during set-up have got to be really bad for their business. I don't see how they can hope to convince people to upgrade to paid service if the initial board creation is as irksome as this.

Chantal
USS Nightraven, for any who might be interested.

PS: No, the ship is not named after the comic book crimefighter; I'd never heard of him until today, actually. I just like ravens, and since the ship travels through outer space, the name made sense.

Current Location: Home
Current Mood: annoyedannoyed
Current Music: Futurama theme music