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November 2019
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Aerden [userpic]
Computer Exasperation

Computer: For the last couple of days, I have been unable to copy and paste from Yahoo Email into Word. I clicked on the little error message last night and saw that I needed to update Word--I needed to install Office 2003 SP #2. This was a 60,000+ KB file or collection of files. I proceeded to download the thing. With about 14,000 KB to go, it crapped out on me. I decided to go to bed and try again today.

Today, I tried again. Happily--the one occasion of happiness in this story--I didn't have to re-download the entire 60,000 KB; I only had to download the remainder. Cool beans! I t finished downloading in less than an hour, and I began the installation process.

About 3/4 of the way through installation, I got another error message telling me to insert the Word 2002 disk. I don't have a Word 2002 disk; Word 2002 was pre-installed on my computer. I have to press Cancel to make the message box go away. However, the Updates site informes me that Office 2003 SP #2 and something else were successfully installed; only Office 2003 SP #3 was not. I restarted the computer as instructed, but there is no change in the way Word is behaving. I still can't copy and paste from Yahoo Mail into Word. I haven't a clue why.

I am not particularly willing to shell out $$$ to buy a disk of Word 2002 when I already own the program, just to get one file.

I apparently also need to upload some sort of XP service pack, which is 67,000+ KB. Joy!

In the meantime, I am about ready to tear my hair out. If it's going to tell me to update, the least it could do is ALLOW me to update!

Current Mood: pissed offpissed off

Actually, you can System Restore to any point. Like ... last Friday. It just returns the situation to what it was before you did an update - it doesn't clear out your files (unless you downloaded them since then).

There's an article on it here: http://www.microsoft.com/windowsxp/using/helpandsupport/getstarted/ballew_03may19.mspx

It got me out of trouble once when Microsoft released a duff patch that conflicted with my printer. I just system restored to the day before I downloaded the patch, and then sat it out until they released an improved patch.

Mel--That sounds good! Thank you!